After receiving your order, we will collect the payment through the selected payment method. At the same time, in order to protect the safety of customers, we will conduct a comprehensive security check during the payment process.
Credit Card (VISA / MASTERCARD / AMEX / UNIONPAY)
When entering the order information, enter the credit card information in the "Payment Information" field and submit the order. After verification, the payment is confirmed.
Apple Pay
After submitting the order, the system will be linked to Apple Pay for payment. Please follow the instructions to complete the payment process.
*Customers need to use the Safari browser to successfully pay
Google Pay
After submitting the order, the system will be linked to Google Pay for payment. Please follow the instructions to complete the payment process.
*Customers need to use the Chrome browser to successfully pay
AlipayHK
Computer order: After submitting the order, the system will display a Paycode, open the AlipayHK application on the mobile phone, scan the QR Code and proceed with the payment process.
Mobile phone order: After submitting the order, the system will automatically jump to the AlipayHK app. Please follow the relevant instructions to complete the payment process.
Wechat Pay HK
Computer / Mobile phone order: After submitting the order, the system will display a Paycode, open the Wechat application on the mobile phone, scan the QR Code and proceed with the payment process.
Paypal
After submitting the order, the system will link to the Paypal interface for payment. You must login to PayPal account prior payment, please confirm that the recipient name and address is accurate to the information written in order.
Payme
Computer order: After submitting the order, the system will display a PayCode, open the Payme application on the mobile phone, scan the PayCode and proceed with the payment process.
Mobile phone order: After submitting the order, the system will automatically jump to the Payme app. Please follow the instructions to complete the payment process.
Pay directly：https://bit.ly/Payme-HKE
Octopus App
Computer order: After submitting the order, the system will display a QR Code, open the Octopus application on the mobile phone, scan the QR Code and proceed with the payment process.
Mobile phone order: After submitting the order, the system will automatically jump to the Octopus app. Please follow the instructions to complete the payment process.
Pay directly：https://bit.ly/Octopus-HKE
Bank Transfer / ATM / FPS
After submitting the order, please deposit the full amount into our company account via bank transfer / ATM / FPS. Please remember to receive and keep the deposit slip, and then upload the deposit slip to the link in the website. We will notify you by email to confirm receipt of the deposit.
Bank Account Holder HKEQUIPMENT COMPANY LIMITED
HSBC: 801-552290-838
Standard Chartered Bank : 415-00425-424
FPS Phone Number: 98569349
FPS ID : 167170927
*Customers must submit proof of deposit after transfer
*If the payment is not completed within 48 hours after the order is placed, the order may be cancelled. If you need to purchase, please place the order again
Remarks
If the order needs to be refunded, we will process the refund according to the original payment method, which will take about 3-14 working days to arrange.
Should you have any enquiries, please feel free to contact us through the messenger system or by the following methods:
Whatsapp : (+852) 9856 9349
E-mail : cs@hkequipment.net
