Return to Help Index
Pricing and Billing
Do I have to pay import tax / VAT?
  The buyer is responsible for the import customs clearance and all duties, taxes and other costs in the country of destination. Please check with your country's customs office to determine what these additional costs will be.
Order ship from Local Warehouse within same country are tax free.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
How about refund?
  In case refund for the order, we will refund the payment we received. We don't responsible for return any points / coupons which involve in the payment.
Accept Paypal eCheck?
  Accept Paypal eCheck?
We accept Paypal Instant / eCheck payment. For Payapl eCheck payment, it usually takes between 3-5 business days to clear and the money to appear in our account